Co-Managed IT Services Near Chantilly, VA
We don't replace your IT Staff. We work with them and make them better.
What Are Co-Managed IT Services?
Internal IT Staff or Managed Services? It isn’t an either/or decision. Co-Managed IT Services (CoMITS) is a tailored combination of service and support. It blends the benefits of having an internal IT department with the monitoring and additional experience of a managed services provider.
Our Co-Managed IT Services combine the capabilities of existing in-house IT staff with remote IT professionals here at Computer Services Unlimited (CSU) to create a single comprehensive, effective IT operation. You get additional IT team members without the personnel headaches of full-time employees.
The seamless relationship between customer and IT service provider is the foundation of any good Managed Services IT program. Traditional MSP agreements provide the services without “sharing” or co-managing. CoMITS changes this dynamic in a way that gives customers more choice and control in the IT service partnership.
When Does Co Managed IT Service Make Sense?
Single Person IT for Company
If your internal IT staff is a "department of one," it's likely they spend much of their time responding to IT support "fires" instead of proactively monitoring your network or completing needed upgrade projects. Your IT staff member likely feels there isn't enough time to do everything that needs to be done. They deserve the support for their efforts that co-managed IT services can provide.
Your IT Department is Understaffed
Perhaps you have the budget to hire more IT staff members into your internal IT department, but you're simply not finding the right candidates. Get off the hiring treadmill today and discover a more cost-effective solution to "staffing up" your IT department: co-managed IT services from a capable and local IT services partner ready to collaborate with your team.
What Do You Get With Co-Managed IT Services From
Computer Services Unlimited?
CSU uses monitoring tools for proactive and responsive analysis, inventories, management, and maintenance. All of which we make available to our CoMITS partners, along with all alerts and proper IT support to address issues.
- Network
- Infrastructure
- Virtual Servers
- Firewall/Routers
- Cloud Resources
- Desktops
- Dark Web
- End Users
- Office 365
- SQL Server
- Exchange
- Share Point
- Security (on several layers)
- Mobile Devices
What Advantages Does a Co-Managed IT Program Provide?
The biggest benefit of our Co-Managed IT Services is the partnership it creates between your knowledgeable internal IT staff members and our own highly trained and customer-focused IT experts. People who "speak the same language" can connect and solve IT issues for your business, so the rest of your team can focus on other priorities, neve r worrying about technology problems again.
When you contract with CSU for CoMITS, your internal IT staff will also gain access to these
valuable IT resources to help them get more done every day.
Help Desk Support
Never get left without support or troubleshooting help again. At CSU, we answer our phones live and provide our contract clients with after-hours numbers to reach us in emergencies
Network Infrastructure
Keeping your business's network safe and secure from the latest threats can be a full-time job, and your internal IT staff has other things to do. Our comprehensive cybersecurity solutions provide peace of mind.
Business Continuity
When you have a one-person internal IT department, only that individual knows how to do specific IT related tasks. What happens if that person leaves your company or even goes on vacation? CoMITS ensures that your IT is never interrupted by internal staffing issues.
Security & Compliance
When you need ongoing support for complex, industry-specific data handling compliance-such as for HI PAA-CSU has got you covered. Discuss your business's unique needs with us, and we can design an IT services program that keeps you and your sensitive data fully protected.
IT Consulting
Even the most knowledgeable internal IT staff will have questions that only other IT professionals can answer. Our IT Consulting services can inform your team's most critical IT decision-making.
Schedule Your Free 1 Hour Consultation
Companies We Love to Work With
If you're a company that relies on technology for daily operations, and you have 10 to 50 workstations (even up to 100), you're the kind of client we often work with. We work with a broad cross-section of industries and business sizes.
We love working with small to midsize businesses, and provide a range of Managed IT Services, IT Consulting, onsite and remote computer support in Chantilly, Fairfax, Herndon, Reston, Sterling, Dulles, Leesburg, McLean, Tysons, Vienna, Burke, Oak Hill, Washington DC, Rockville, Bethesda, Annandale, Alexandria, Springfield, and all surrounding cities. Don't see your city? Don't worry-we go there-just give us a call at 703-968-2600.
What Our Customers Are Saying
We love doing an exceptional job for our customers, and it's always great to hear how well we've been able to help them. You can read more of our testimonials here.
They Consistently Exceed My Expectations
My business has been using Computer Services Unlimited for nearly 15 years. Their professionalism, effectiveness and efficiency to solve problems has always far exceeded my expectations.
Steve
CSU took the burden of network support off of my shoulders
I find the cost of GridWatch to be very reasonable when everything is factored in such as the security patches, updates, and support that my staff can directly call and quickly get help. It frees up a significant amount of management time that I used to use chasing down issues and trying to help people myself. It's also comprehensive, I don't have to worry about whether our server or any of our workstations is up to date or that I have to get involved if there is a network issue, which is a huge deal to us.
Katie
LVT Practice Manager