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"Ready for All Challenges"

"I wanted to let you know how impressed I was yesterday with your new employee, Will, and to let you know what a great representative he is for your company.  He is gifted with a calming nature, especially in the midst of uncertainty and unexpected challenges. He clearly loves what he is doing, is a “go with the flow” kind of guy, and seems to enjoy any challenges or opportunities to gain more knowledge. Plus, he has a joyful twinkle in his eyes that can’t help but make you smile in spite of his face being covered with a mask!"