Michelle Sherman – President and CEO

days working at CSU

Expertise: Management, Accounting
1st day at CSU: January 9, 1991
Hometown: Ames, Iowa
First Job: Cashier at Hechinger
Number of computers at home:  8
Favorite restaurant: Melting Pot or Olive Garden
Favorite movie: The Notebook
Favorite thing to do away from work: being a Worship leader at Lord of Life Lutheran Church in Clifton
Tech tip: “No clicky-clicky”

About Me:
I attended James Madison University where I obtained a degree in Business Administration with a concentration in Management. While I took a few classes in Entrepreneurship, I never dreamed that I would own my own business. It has been an ever-changing, evolving ride. We started the company when Main Frames ran companies and the world wide web wasn’t even invented. People still used DOS and Microsoft wasn’t a giant! Now here we are moving companies to the Cloud! Amazing how technology changes so fast. I am so glad that we have a team that is eager and willing to keep up, learn and adapt so quickly to all of our client’s needs. The most important thing that we can do is educate our clients about their technology and keep them informed of the options available to them to help them make the best decisions for their business.

Chuck Sherman – Service Manager

days working at CSU

Expertise: IT Services and Support
1st day at CSU: January 9, 1991
Hometown: Arlington
First Job: Hi-Performance Hardware
Number of computers at home:  8
Favorite restaurant: Macado’s
Favorite movie: The Pirates of the Caribbean movies, the Harry Potter movies, 50 First Dates and anything Marvel.
Favorite thing to do away from work: Work on my 1970s Cutlass Oldsmobile and referee soccer.
Tech tip: “Trust your IT company.”

About Me:
I grew up around race cars. Working in, around and on cars came quite naturally to me. During high school, I worked at Hi-Performance Hardware in Arlington building race car engines. When I graduated high school, I decided I would go to college and become an airplane engine mechanic. Basically, bigger, louder engines. Well, college and myself didn’t mix very well. I didn’t like the fact that my first day of classes didn’t involve actually working on an engine!I switched career paths and attended Computer Learning Center in Springfield. I soon discovered that working on computers came just as naturally to me. So, in January of 1991, I started Computer Services Unlimited out of the two-bedroom condo that Michelle and I bought in Burke after we were married.Computer parts amassed and we moved the business and ourselves to a single-family home in Chantilly in 1992. Commercial space came in November 1997.In my spare time, I can be found working on my 1970s Cutlass Oldsmobile or on the soccer field. I ref for the CYA house, travel and coed soccer leagues with my sons Aaron and Adam, who have both also played soccer. I was even able to convince my 14-year-old daughter, Alyssa, to start playing soccer a few years ago. Our weekends are always ‘soccer-filled’!

Mike Rodis - Operations Manager

days working at CSU

Expertise: Dispatch, Customer Service, Sales, Management
1st day at CSU:   April 28, 1997
Hometown: Herndon. VA
First Job: Comfort Inn
Number of computers at home: 5
Favorite restaurant: Blue Ridge Grill or anything Mexican
Favorite movie: Pulp Fiction
Favorite thing to do away from work: Hanging out with my wife, 3 kids and 2 dogs
Tech tip: “Do not click on an email attachment or link if you do not know the sender or are not expecting the email.”

About Me:
I began my employment at CSU as a printer technician back in 1997. I was one of the first employees that Chuck and Michelle hired when the business still operated out of their house. I took a leave of absence from 2004-2008 to move down to Florida to see if I was capable of living through hurricanes. I loved the sunshine and beautiful weather, the hurricanes, not so much! In 2008 I decided I had had enough! I called Michelle and told her I was thinking of moving back to the DC area and asked if she would consider having me come back to work at CSU. Luckily, she didn’t hesitate. She even offered to set up a cot for me at the office!Since coming home, I have been a CSU dispatcher and then moved to an inside sales position.  Wearing so many hats over the years has given me a true perspective from the customer’s viewpoint and I am usually able to remedy many issues before they are ever escalated to our service department.

Heather Marie Fernandez – Marketing Assistant

days working at CSU

Expertise: Marketing, Customer Service
1st day at CSU: May 23rd, 2016
Hometown: Fairfax, VA
First Job: Sales Associate at Aerie
Number of computers at home: 4
Favorite restaurant: Otani Japanese Steak House
Favorite movie: Titanic, Fired Up
Favorite thing to do away from work: Write, hang out with family and friends and play with my new kitten.
Tech Tip: “When in doubt, call CSU.”

About Me:
Following my graduation from Virginia Tech in May of 2016, I immediately began working for Computer Services Unlimited as a marketing assistant. I’ve interned at Computer Services Unlimited the past 2 summers and have enjoyed the creative outlet that working for CSU’s marketing has given me. In my spare time, I enjoy writing, creating music, seeing my friends from school and being the Chapter Advisor for my collegiate sorority. I also love playing with my year-old kitten, Luna.

Chris Hessman – Network Technician

Expertise: Windows Server and Network Design
1st day at CSU: May 23rd, 2017
Hometown: D.C.
First Job: Paper Boy
Number of computers at home: 11
Favorite restaurant: Honey Pig
Favorite movie: Good Fellas
Favorite thing to do away from work: Promoting concerts and coaching my children’s soccer teams.
Tech tip: “The less you have on your machine, the more you will get out of it.”

About Me:
I got into IT because my grandfather was doing all the Telecom wiring at the Pentagon. He always had the same exact computer at home as he did at work. Every two years the pentagon would upgrade his work machine and my grandfather would then upgrade his home machine. I would be the recipient of his old computer and thus my career path was started, mostly by trying to make commodore 64 games run correctly. In my spare time, I love live music and have produced and booked concerts for my bands around the world. When I am not doing a show, I enjoy coaching my children’s soccer teams and cooking on the grill.

Bonnie Short – Part Time Administrative Assistant

Name: Isabella Short, “Bonnie”
Expertise: Administration and Accounting
1st day at CSU: November, 2015
Hometown: New York City
First Job: Clerk at Woolworth
Number of computers at home: 3
Favorite restaurant: Longhorn or First Watch
Favorite movie: Officer and a Gentleman
Favorite thing to do away from work: Knitting, reading, travelling and spending time with family and friends
Tech tip: “You can always try restarting it.”

About Me:
I have been a neighbor of Michelle and Chuck’s for 25 years and have found it interesting to watch their growth. Having been retired for 10 years, I had been looking for something extra to do, when Michelle casually commented that she needed to hire another Intern. To that comment I replied, “How about a retiree?” and the rest is history. Working here has been a joy and challenge but I love learning new things.

Richard Gamarra – Technician

Bio Coming Soon…