Co-Managed IT Service Provider In the DC Metro Area
Don’t replace your IT staff. Provide them with the help they need to work better!
Do you have a single, overworked IT professional in charge of your business’s IT needs? Even with a small team of tech professionals, your company’s technology environment might leave them stretched thin – Save them from their daily struggles with co-managed IT support (CoMITS) from Computer Services Unlimited!
A co-managed IT service gives you the flexibility and expertise of your internal team alongside the larger resource pool of an external IT services provider. This support means you can free up time for your internal team to focus on what they do best, and close knowledge gaps that could leave you struggling.
What Are Co-Managed IT Services?
You don’t have to make a choice between an internal IT team and Managed Services – you can have the best of both worlds with Co-Managed IT Services (CoMITS). This customizable combination of service and support can provide all of the benefits of an agile internal IT department alongside the superior workforce of an external IT team. When you choose Computer Services Unlimited (CSU) for your co-managed IT solutions, we work alongside you to create a more effective and comprehensive IT operation. We provide 24/7 access to our many IT team members without the cost or headaches of hiring more full-time employees yourself. Your priority in IT service should be a seamless relationship between you and your co-managed IT service provider. You don’t want the frustration of a traditional managed service provider who will make decisions without your knowledge – Working with CSU means you get a true partnership with more choice and control.
When Do Co-Managed IT Services Make Sense?
Co-managed IT support is cost-effective when you have a small or single-person IT department. The value of co-managed IT solutions is most effective when you need more flexibility and control than you would get by outsourcing all of your IT with managed IT support. CoMITS are ideal for businesses with gaps that can’t be filled easily or cheaply in-house.
When You Have A Single-Person IT-Department
One person managing IT is rarely enough for a company to succeed. This one person will be called in for every little IT hiccup, from login issues to a downed website and every other problem that arises. This means your IT professional won’t have the time to upgrade your systems or do proactive support work - co-managed IT support will provide much-needed breathing space for your hard-working staff member.
When Your IT Team Needs More Staff
When hiring new staff or having gaps that leave your business floundering, co-managed IT services from a capable and local IT services partner are the answer! When you rush through hiring processes, you might go through multiple new hires in a year – but spending too much time searching could leave you at greater risk of IT disasters. Collaborate with a team of IT professionals to succeed!
What Do You Get With Co-Managed IT Services
from Computer Services Unlimited?
Are you looking for proactive and responsive analysis, digital inventories, IT management, and network maintenance? CSU provides all of these and more to our CoMITS partners. You will never miss a single alert or note when we monitor your critical structures, such as:
- Network
- Infrastructure
- Virtual Servers
- Firewall/Routers
- Cloud Resources
- Desktops
- Dark Web
- End Users
- Office 365
- SQL Server
- Exchange
- SharePoint
- Security (on several layers)
- Mobile Devices
What Benefits Will I Get From a Co-Managed IT Service Provider?
When you choose a co-managed IT service provider you create a partnership between your knowledgeable internal IT staff members and our highly trained and customer-focused IT experts. This means your staff can connect with our team to solve issues together. This means more opportunities from our wider pool of resources and your team’s specific understanding of your needs. Choosing CSU for your CoMITS means your internal IT staff will have access to a valuable pool of IT resources that can help benefit many of your most important IT needs:
24/7 Help Desk Support
Enjoy a more accessible help desk support with CSU. We provide our contract clients with after-hour numbers so you are never left in the dark and always have the help you need, whether working late on the weekends or worried about cyber-attacks.
Advanced Network Security
Your IT staff doesn’t want to spend all day monitoring your network, they want to focus on their expertise and passion. Our comprehensive cybersecurity solutions give your team a reprieve by doing proactive security work.
Compliance Support
Compliance with information protection – such as HIPAA or GDPR – is required for many businesses to continue their critical operations. With CSU, your support can be tailored to your compliance needs. Never worry again about your data protection!
Business Continuity
If your business relies on a single-person IT team, what do you do when they are out sick or are ready to retire? Don’t let your business stall out due to over-reliance on a single person – CoMITS builds redundancies and keeps your business moving.
Knowledgeable IT Consulting
No matter how much of an expert your IT staff are, they will have questions that only other IT professionals can answer. Our IT Consulting services provide in-depth answers and guidance to keep you on top of your industry’s standards.
Just give us a call at 703-968-2600 when you are ready to work with an IT company you can trust!
Schedule Your Free 30-Minute Consultation
Companies That Get The Most From CSU
Do you rely on technology for your everyday work? How many workstations do you regularly have operating – 10? 50? Maybe even 100? If yes, then you are exactly the client who will most benefit from CoMITS with CSU. Our business regularly works with small and mid-sized businesses with big tech demands, and we have built a foundation of success on our abilities to understand our client’s needs.
Where do you work? Our service area includes most of D.C. and Virginia, including Chantilly, Fairfax, Herndon, Reston, Sterling, Dulles, Leesburg, McLean, Tysons, Vienna, Burke, Oak Hill, Washington DC, Rockville, Bethesda, Annandale, Alexandria, Springfield, and all surrounding cities. If you live in or near these areas and need computer support services like managed IT, IT consulting, or co-managed IT solutions, then we’re the team for you! Don’t see your city? Don’t worry, we have you covered! Just give us a call at 703-968-2600.
Join Our Satisfied Customers
IT services are as much about customer service as computer science. When you need co-managed IT support services, you must know that your IT company is present and listening to your needs and concerns. You can depend on CSU to invest in your business:
“There Is No Longer A Need to Worry About the Security of Our Patients Data”
“In our line of work, we need to have very good data and data backup to protect our patient’s data. Now that CSU has set up our backup, I have complete peace of mind that it’s all safe and secure – and it's great not having to worry about our client’s data. I feel that it’s much better to have a total backup solution that you just don’t need to worry about.
Having that backup through ABRA, a snapshot every 15 minutes makes me feel very confident that the information, if we ever had a disaster here, a fire or a power outage that crashed the server, or something of that disastrous nature, we wouldn’t lose much information. It’s like an insurance policy for our data.”
Katie
Practice Manager
They Consistently Exceed My Expectations
"My business has been using Computer Services Unlimited for nearly 15 years. Their professionalism, effectiveness, and efficiency in solving problems have always far exceeded my expectations."
Steve
You can read more of our testimonials here.
Call CSU Today to Enjoy an Easier Workday
Your IT staff are critical co-workers who know your business inside and out. When you can’t hire more employees to help with IT demands, and you can’t transition to a fully external IT team, co-managed IT support solutions are the answer!
Businesses throughout the DC Metro area have relied on CSU for over 30 years. With a co-managed IT service provider, you can enjoy a more affordable, reliable, and knowledgeable IT staff, all while maintaining control and leadership of your IT needs. Is it time to upgrade and update your IT environment? Call us today and show us what you need!
Our Other IT Services
Managed IT Services
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Cloud Computing